From left to right: Benny F. Benitez, Founder & CEO of the 94th ACG, Mr. Jose Paez, V.P. Production and Mr. Luis D. Ezra, V.P. of Quality Assurance
Miami Lakes, Florida 17th December 2008: One of the things that is always refreshing to us at the 94th AeroClaims-Aviation Consulting Group (94th ACG) within our fluid and dynamic industry is learning about service providers whose core mission is pure quality and excellent customer service.
Today, the (94th ACG) experienced that first hand when undertaking a full facility survey of Continental Aircraft Support, located in Miami Lakes, Florida.
Established five years ago and composed of a team of highly seasoned professionals whose lineage could be traced back to the world famous, high quality Barfield Company, Continental Aircraft Support brings a new standard toward producing a quality product.
A review of their shops, tooling, manuals, proceedures, as well as speaking with key company personel like Mr. Luis D. Ezra, V.P. of Quality Assurance and Mr. Jose Paez, V.P. of Production and with many of their technicians, it was evident that these individuals all share a passion for "Aviation" and a vision of excellent that would rival any large world airline or military overhaul facility concerning their speciality.
Continental Aircraft Support is what we call an "Aviation Aware" organization, as they are assisting in the repair of key avionics equipment belonging to a former Easter Airline DC-7B, which is being resorted at Opa Locka Airport and to the best of our knowledge is the only such facility in all of Miami assisting with their expertise and professionalism toward this project. What galvanized our professional opinion of Continental Aircraft Support, was a comment made to us by Mr. Carlos Rodriguez, V.P. of Operation toward the end of our survey in which he stated "Our product is our passion". We at the 94th ACG Congratulate Continental Aircraft Support for being an example of excellent within the community.